Poll - how do you feel about managing conflict within the practice?
Cast your vote in our poll to gauge how practice leaders feel about managing conflict amongst team members
Poll - how does your behaviour change under pressure?
Cast your vote in our poll to gauge how hospital doctors' behaviour changes under pressure
Poll - has COVID-19 changed the way you work for good?
Cast your vote in our poll to find out how many clinicians will revert back to old working habits post-pandemic.
Quiz - COVID-19 issues
Test your knowledge on issues relating to the coronavirus pandemic
Quiz - professionalism in practice
Take our quick quiz and test your knowledge on professionalism in practice
Poll - blurring boundaries
Cast your vote in our poll on maintaining patient boundaries
Risk Bites podcast series: Reviewing complaints at appraisal - a positive approach
Dr Rod McBain offers an insight into the MDDUS Risk Bites podcast on reviewing complaints at appraisal.
Unhappy employees
Grievance issues in the workplace should be dealt with in a timely, objective and calm manner to avoid any possible employment tribunal claims.
Performance management
When dealing with performance issues, employers need to know the facts and have clear examples to discuss.
Are you a chatty dentist?
I recently came across a complaint file about one of our dental members, emanating from a patient who had taken umbrage that, during her consultation, he had conducted an entire conversation in Spanish with his dental nurse.